Financial Assistance
Community Care Program
If you receive medically necessary care and show financial need, but do not qualify for other financial assistance programs, you may apply for financial assistance through our Community Care program. Participants must be residents of Illinois and meet requirements for assets, home equity and income relative to family size.
For applications, please contact our customer service department or financial counselors.
Customer Service Department/ Financial Counselors
Hospital Bills
Admissions Department at (630) 909-8920 or Patient Financial Services at (630) 909-7370 between the hours of 8:00 a.m. – 4:30 p.m., Monday through Friday.
Medical Group Bills
Admissions Department at (630) 909-8900 or Patient Financial Services at (630) 909-7350 between the hours of 8:00 a.m. – 4:30 p.m., Monday through Friday.
All Wheaton Franciscan Healthcare owned and operated sites give a percentage discount for our self-pay patients. For patients without insurance, the amount accepted as payment for care will be consistent with that received by patients with private insurance.
Any patient with out-of-pocket expenses, whether insured or uninsured, can qualify for Wheaton Franciscan Healthcare’s charity care program. Uninsured patients could receive both the self-pay discount, and if they qualify, an additional discount from the charity care program.
Wheaton Franciscan Healthcare works with patients to establish payment plans as needed. You can download a copy of the application that you will be asked to fill out. This form will enable us to identify the best program for you!
